It has been a busy year for the tech sector, with small businesses needing to stay on top of the developments to remain competitive. Let’s look at a few current news stories that are making waves.
Google Docs adds new free productivity tools
Google has announced a set of free Google Workspace tools designed to boost productivity. The new tools and updates will include enhanced grammar suggestions, improved templates for invoices and proposals, and upgraded collaboration features that make real-time editing smoother than ever.
ChatGPT surpasses one million business customers
Small businesses are increasingly turning to AI for content creation, customer support, and task automation. AI has become a cost-effective way to improve efficiency and reduce workload, with ChatGPT officially surpassing one million business customers worldwide.
Cloud and cybersecurity tools are becoming essential
With the availability of cloud-based backup systems and the rising complexity of cyberthreats, more business IT systems are moving online, making cloud services and cybersecurity tools essential investments. Many businesses are opting to outsource these tasks to managed services providers that can manage these tools and provide the necessary services.
If you are looking for such a service, a search engine term such as ‘managed IT support near me’ will produce results such as https://www.majestecltd.co.uk/managed-it-support/.
Automation replacing human tasks
Automation is set to replace a significant portion of administrative and customer-facing tasks in the next year; however, rather than replacing entire roles, experts predict automation will support workers by handling repetitive tasks, freeing up employees to focus on strategy, customer relationships, and more high-value work.
